If you're unhappy with the service you received from a Groupon, a Getaways trip, or a Groupon Live event, before the voucher expiration dates, tell them about it! They will do what they can to make it up to you or provide a refund. But sometimes, they don't always catch the ones who don't. Groupon strives to work with businesses who value your experiences as much as they do. The Groupon Promise guarantees that businesses offer legitimate and quality service to their customers. Groupon works hard to ensure that you're satisfied with your purchases on Groupon.
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